(Meetings Industry Association)
We are founder members of the MIA, our Trade Association. We acknowledge and respect the following commitment:
We take the meetings industry seriously. You will be dealing with an organisation totally dedicated to providing you with a service that meets your conference, meeting and event requirement.
We are committed to delivering goods and services which meet the highest specified standards. Your standards are ours!
We believe in raising industry standards. Your conference, meeting or event will be handled by fellow professionals who will translate your requirements and to recommend the best solutions.
In all our dealings we aim to behave with openness, trust and integrity. You have the right to question and to receive an honest answer.
Our booking terms and conditions are simple and easy to understand. All our staff who deal with conferences, meetings or events understand our booking conditions and can discuss them with you.
We are committed to understanding and resolving any problems you may have quickly and satisfactorily. You will be dealing with an organisation aware of your need for quick and effective solutions.